Walmart Removes Self-Checkouts: Crime & Dissatisfaction Prompt Retail Automation Rethink
In a stunning move that’s rocking the retail world, Walmart has eliminated self-checkout machines in two stores. Why? Theft, and ticked-off customers. It’s a harsh wake-up call to retailers who have raced toward automation, and a reminder that progress can’t always replace human intuition. Beyond efficiency, this decision forces the industry to re-examine the balance between human touch and technology as customer satisfaction hangs in the balance, setting a precedent that could change the retail landscape for good.